Privacy Policy

Last Updated: July 30, 2026

At MOLAK, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website or place an order.

1. Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely through third-party payment providers)
  • Order History
  • Device Information
  • IP Address
  • Browser Information
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website experience
  • Prevent fraudulent transactions
  • Respond to your enquiries
  • Send promotional emails (only if you have subscribed)

3. Payment Security

We do not store your debit card, credit card, or banking information.

All payments are processed securely through trusted third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

  • Payment gateways
  • Shipping and logistics partners
  • Website hosting providers
  • Analytics and marketing platforms

These partners receive only the information necessary to perform their services.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

7. Marketing Communications

If you subscribe to our newsletter, you may occasionally receive updates about new collections, exclusive launches, and brand stories.

You may unsubscribe at any time using the link provided in our emails.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these external websites.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated revision date.

By using our website, you acknowledge that you have read and agreed to this Privacy Policy.